The Home Energy Assistance Program (HEAP) Winter Crisis Program ends on March 31. The program assists income eligible Mahoning County residents in securing heating assistance during the critical winter months.
Mahoning County households who are threatened with gas or electric disconnection, are already disconnected, or have less than a 10-day supply of bulk fuel must make an appointment before the end of the month if they need financial assistance paying their energy bill.
MYCAP accepts appointments from eligible Mahoning County residents at their Youngstown and Sebring offices. Residents must call and make an appointment at the MYCAP Youngstown office by calling the toll free Interactive Voice Response (IVR) Telephone System at 1-866-223-1125. Residents in Western Mahoning County may call the MYCAP Western Mahoning County office at 330-938-6166.
Those already without service do not need an appointment, but should visit either office weekdays at 8:00 a.m. to complete the necessary documentation. The Youngstown office is located at 1325 Fifth Avenue, at the corner of Broadway Ave. & Fifth Ave., Youngstown. The Western Mahoning County office is located at 305 North 15th Street, Sebring.
The Winter Crisis Program is a federally funded program administered by the Ohio Development Services Agency (ODSA).
The total household income of an applicant must be at or below 175 percent of the federal poverty guidelines listed below to qualify for the program.
Size of Household Total Annual Income Total 3 Months Income
1 $20,108 $5,027
2 $27,143 $6,786
3 $34,178 $8,545
4 $41,213 $10,303
5 $48,248 $12,062
6 $55,283 $13,821
7 $62,318 $15,580
8 $69,353 $17,338
For households with more than eight people, add $7,035 per person for 12 months, or $1,759 per person for three months.
In addition, customers must bring a variety of documentation to their appointment. This includes:
A maximum one-time payment of up to $175 per heating season is allowed under the program guidelines. Bulk fuel households are eligible for up to $750. Customers using coal/wood are eligible for up to $350.