Home Energy Assistance Program (HEAP)

The Home Energy Assistance Program (HEAP) Winter Crisis Program ends on April 15, 2014. The program assists income eligible Mahoning County residents in securing heating assistance during the critical winter months.

Mahoning County households who are threatened with gas or electric disconnection, are already disconnected, or have less than a 10-day supply of bulk fuel must make an appointment before the end of the month if they need financial assistance paying their energy bill.

MYCAP accepts appointments from eligible Mahoning County residents at their Youngstown and Sebring offices. Residents must call and make an appointment at the MYCAP Youngstown office by calling the toll free Interactive Voice Response (IVR) Telephone System at 1-866-223-1125. Residents in Western Mahoning County may call the MYCAP Western Mahoning County office at 330-938-6166.

Those already without service do not need an appointment, but should visit either office weekdays at 8:00 a.m. to complete the necessary documentation. The Youngstown office is located at 1325 Fifth Avenue, at the corner of Broadway Ave. & Fifth Ave., Youngstown. The Western Mahoning County office is located at 305 North 15th Street, Sebring.

 The Winter Crisis Program is a federally funded program administered by the Ohio Development Services Agency (ODSA).

 The total household income of an applicant must be at or below 175 percent of the federal poverty guidelines listed below to qualify for the program.

 Size of Household                  Total Annual Income                         Total 3 Months Income

            1                                              $20,108                                               $5,027

            2                                              $27,143                                               $6,786

            3                                              $34,178                                               $8,545

            4                                              $41,213                                               $10,303

            5                                              $48,248                                               $12,062

            6                                              $55,283                                               $13,821

            7                                              $62,318                                               $15,580

            8                                              $69,353                                               $17,338

 For households with more than eight people, add $7,035 per person for 12 months, or $1,759 per person for three months.

 In addition, customers must bring a variety of documentation to their appointment. This includes:

  • Applicants must report the total gross household income for the past three or 12 months.
  • The utility bills must be in the name of an eligible household member.
  • Applicants must bring both their gas and electric bills.
  • Bulk fuel customers must bring their bulk fuel vendor verification and electric bill.
  • Social security cards must be presented for all household members.
  • Photo identification of all individuals age 18 and over in the household must be presented.
  • Disabled individuals must provide documentation of their disability.
  •  Confirmation number (This is provided by the automated phone system when scheduling an appointment).
  • For individuals who receive child support or unemployment benefits, they must bring this documentation with them at the time of their appointment.
  • If claiming zero income, individuals must provide written documentation from ODJFS.
  • If claiming living off of school grants, individuals must provide educational documentation.

A maximum one-time payment of up to $175 per heating season is allowed under the program guidelines. Bulk fuel households are eligible for up to $750. Customers using coal/wood are eligible for up to $350

 Energy Assistance Programs Application for 2013-2014

















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Welcome to MYCAP. We are a Community Action Agency in Mahoning County, Ohio. Our mission is to provide assistance to income eligible residents with a variety of programs and services. Our mission is to help people and change lives.

Save the Date! On Friday, May 16, 2014 MYCAP will have their 2nd annual Community Action Awareness Day from 11:00 a.m. - 4:00 p.m. at the Wick Park Recreation Center, inside of Wick Park, 260 Park Avenue, Youngstown, OH 44504. Stop and enjoy food, fun, games, prizes and meet other local agencies who will have information about their services. This is another way MYCAP Helps People and Changes Lives.

MYCAP has two administrative offices to serve you. One is located at 1325 Fifth Avenue in Youngstown, Ohio and the other is located at 305 North 15th Street in Sebring, Ohio. The Youngstown office is open weekdays from 8:00 a.m. - 5:00 p.m. and the Western Mahoning County office is open 8:00 a.m. - 4:30 p.m.

MYCAP's Workforce Development Program is a six-week class that teaches participants useful skills that every employer wants and every employee needs in order to be successful. It covers topics such as adaptability, appearance, attendance, resume writing and team work. Call 330-747-7921, ext. 1724 or ext. 1190.

Do you have children under the age of 5? MYCAP's Head Start/Early Head Start Program is the perfect place for them! Call 330-747-7921 to find out more.