Home Energy Assistance Program (HEAP)

The Home Energy Assistance Program (HEAP) Winter Crisis Program ends on April 15, 2014. The program assists income eligible Mahoning County residents in securing heating assistance during the critical winter months.

Mahoning County households who are threatened with gas or electric disconnection, are already disconnected, or have less than a 10-day supply of bulk fuel must make an appointment before the end of the month if they need financial assistance paying their energy bill.

MYCAP accepts appointments from eligible Mahoning County residents at their Youngstown and Sebring offices. Residents must call and make an appointment at the MYCAP Youngstown office by calling the toll free Interactive Voice Response (IVR) Telephone System at 1-866-223-1125. Residents in Western Mahoning County may call the MYCAP Western Mahoning County office at 330-938-6166.

Those already without service do not need an appointment, but should visit either office weekdays at 8:00 a.m. to complete the necessary documentation. The Youngstown office is located at 1325 Fifth Avenue, at the corner of Broadway Ave. & Fifth Ave., Youngstown. The Western Mahoning County office is located at 305 North 15th Street, Sebring.

 The Winter Crisis Program is a federally funded program administered by the Ohio Development Services Agency (ODSA).

 The total household income of an applicant must be at or below 175 percent of the federal poverty guidelines listed below to qualify for the program.

 Size of Household                  Total Annual Income                         Total 3 Months Income

            1                                              $20,108                                               $5,027

            2                                              $27,143                                               $6,786

            3                                              $34,178                                               $8,545

            4                                              $41,213                                               $10,303

            5                                              $48,248                                               $12,062

            6                                              $55,283                                               $13,821

            7                                              $62,318                                               $15,580

            8                                              $69,353                                               $17,338

 For households with more than eight people, add $7,035 per person for 12 months, or $1,759 per person for three months.

 In addition, customers must bring a variety of documentation to their appointment. This includes:

  • Applicants must report the total gross household income for the past three or 12 months.
  • The utility bills must be in the name of an eligible household member.
  • Applicants must bring both their gas and electric bills.
  • Bulk fuel customers must bring their bulk fuel vendor verification and electric bill.
  • Social security cards must be presented for all household members.
  • Photo identification of all individuals age 18 and over in the household must be presented.
  • Disabled individuals must provide documentation of their disability.
  •  Confirmation number (This is provided by the automated phone system when scheduling an appointment).
  • For individuals who receive child support or unemployment benefits, they must bring this documentation with them at the time of their appointment.
  • If claiming zero income, individuals must provide written documentation from ODJFS.
  • If claiming living off of school grants, individuals must provide educational documentation.

A maximum one-time payment of up to $175 per heating season is allowed under the program guidelines. Bulk fuel households are eligible for up to $750. Customers using coal/wood are eligible for up to $350

 Energy Assistance Programs Application for 2013-2014

















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Welcome to MYCAP! We are the Community Action Agency located in Mahoning County, Ohio. Our mission is to provide assistance to income eligible residents with a variety of programs and services such as, Home Weatherization Services, Head Start & Early Head Start and the Workforce Development Program. Our mission is to Help People and Change Lives.

HEAP's Summer Crisis Program runs through August 31, at the Youngstown and Sebring MYCAP offices. Appointments for the Youngstown office must be made by calling toll free 1-866-223-1125, or 330-938-6166, ext. 1500 in Sebring. The program is for eligible Mahoning County residents.

Orenda Johnson LD, MYCAP's Head Start Nutrition Manager recently wrote a story about MYCAP's Head Start/Early Head Start that is posted on the Let’s Move! Child Care (LMCC) web site at http://www.healthykidshealthyfuture.org/home/resources/success.html. Click to read this great story.

If you need assistance with the Women, Infants & Children (WIC) Program please call 330-792-2397, ext. 227 or ext. 222.

MYCAP has joined with the City of Youngstown along with other local organizations to meet Google’s City Challenge to increase businesses online in the Youngstown community. To Get Your Business Online or for more information, call 330-742-8701.

The Northside Farmers' Market runs every Thursday from 11:00 a.m. to 2:00 p.m. through October 23, 2014 in the parking lot of MYCAP, 1325 Fifth Avenue, Youngstown, OH, 44504.

The Northside Farmers' Market runs every Saturday from 10:00 a.m. to 1:00 p.m. through October 25, 2014 in the parking lot of MYCAP, 1325 Fifth Avenue, Youngstown, OH 44504.